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Direct priority assistance from our catalog operations & royalty auditing team.

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Catalog Desk

Metadata, OAC & Take-downs.

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Frequently Asked Questions

Answers to the most common artist catalog & royalty questions:

How long does release review take?
Standard verification and delivery to Spotify, Apple Music, and 150+ stores takes 24 to 48 hours.
When are monthly royalties paid?
Royalties are credited monthly following store reporting schedules (net 60-90 days from the stream month).
How do I fix artist profile mapping?
Choose Mapping Issue in the form, provide your Release UPC, and paste your correct Spotify/Apple artist URI link.
How to request YouTube OAC (Official Artist)?
Select YouTube related Issue and enter your artist channel link and generated Topic channel URL.
Can I release cover songs?
Yes. Cover songs can be distributed worldwide provided appropriate mechanical licenses are obtained for relevant territories.